RT Bank digital transformation accelerated after a special training event in Amman, Jordan. TJDEED Technology hosted the program with focused goals.
First, the training aimed to strengthen RT Bank’s IT operations. Next, it provided direct experience with six essential ManageEngine tools. These tools now help support RT Bank digital transformation through improved control and security.
Moreover, the collaboration between TJDEED and RT Bank keeps growing. Both partners share a goal of better technology adoption in Iraq’s financial sector.
Mr. Saed Abu Dahoud, the Iraq Country Manager at TJDEED Technology, shared his thoughts. He explained that Iraq offers huge opportunities in digital development. Therefore, he called this partnership a vital move forward.
In detail, the five-day program featured six powerful tools. For example, ServiceDesk Plus focused on helpdesk management. Additionally, Endpoint Central helped control devices and deliver updates.
Likewise, ADAudit Plus offered advanced monitoring. Then, ADManager Plus gave ways to manage user access quickly. OpManager improved network performance. Finally, EventLog Analyzer supported system threat detection.
Each session included hands-on labs and real-world examples. Furthermore, experts answered live questions and adapted the content to RT Bank’s needs.
According to Mr. Ibrahim Al Masri, Service Delivery Manager, this training wasn’t generic. Instead, it targeted real problems in the banking environment. As a result, RT Bank gained both skills and confidence.
Besides product training, the program brought broader benefits. It improved service speed, ensured regulatory compliance, and boosted team morale.
Additionally, this program fits into TJDEED’s long-term vision. The company continues to invest in digital training across the Middle East. Therefore, more banks may benefit from this scalable support model.
RT Bank digital transformation shows a larger trend in Iraq’s finance industry. Institutions now prefer secure, smart, and modern technology systems.
Thus, partnerships like this one give banks a strong competitive edge. They receive guidance, tools, and expert insight to lead digital growth.

